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Live now AI-powered Client Experience

Every client conversation, one inbox

Communication Centre

Bring email, SMS, secure messaging and automated reminders into a single shared inbox linked to every client and job. Templated, branded and trackable — with AI drafting replies so nothing slips through the cracks.

  • Shared inbox linked to clients & jobs
  • Email, SMS and secure in-app messaging
  • Automated reminders and bulk campaigns
Capabilities

What Communication Centre does for your firm.

Unified inbox

Every message against the right client and job, visible to the whole team.

Automated reminders

Deadline, document and payment chasers that send themselves.

Branded templates

Consistent, on-brand emails and letters with merge fields.

Bulk campaigns

Send Budget updates or deadline nudges to segmented client lists.

SMS & secure chat

Reach clients on the channel they actually read.

Read & response tracking

See what was opened, what was answered and what needs chasing.

AI inside

Where the AI actually helps.

AI reply drafting

Suggests on-brand, accurate replies you can send or tweak in a click.

Smart summaries

Summarises long threads so anyone can pick up the conversation.

Sentiment alerts

Flags unhappy or at-risk clients so partners can step in early.

How it works

Live in four steps.

01

Connect

Link your mailboxes and SMS sender ID.

02

Template

Set up branded templates and automations.

03

Engage

Work one shared inbox with AI assistance.

04

Measure

Track response rates and client sentiment.

See Communication Centre on your own client list.

Book a walkthrough and we will use your real workflow rather than a demo dataset.